What do we want? Ubiquity! When do we want it? Now!

Projectplace started in 1998 which makes us one of the first Softwares as a Service. In the late 90's, when dial-up was still the prevailing method of connecting to the Internet, it was a cutting edge feature to be able to access your project from any computer (with an Internet connection). More than a decade later, that is no longer the case. Wifi, 3g, 4g, laptops, and above all smartphones mean that these days we are connected to the Internet practically all the time and the way we work has changed with it. We expect to be able to answer our email and keep up to date whether we are at home, in the office or on the move. This means that it did not come as a complete surprise to us that one of the most requested developments on Projectplace Ideas - our forum for customer feedback - is to...

The joys of reading a user survey - 80% happy

Every year we send out a user satisfaction survey to the people who are actively using Projectplace asking for your feedback about a number of things. It's very exciting times for us to read your feedback; I think we are all feedback junkies; I know for certain that I am. So what do the results tell us? Well I have to tell you that  it was a pleasure going through the results. We had 5748 answers to the survey which meant that we will donate 11496 euro to the Hunger Project - helping people help themselves. And most of you are happy users. Here are some happy numbers: 80% of you are satisfied with the Projectplace service 80% of you think that you are more efficient because you use Projectplace 80% of you think that you have better collaboration in your team because of Projectplace This is very exciting reading for us and we are proud...

Projectplace Ideas - How do we deal with your feedback?

For those of you who are new, I am community manager at Projectplace. Hi:) I come from a diverse background but my main interest throughout my career has been customer communication. I have worked in this field as a trainer, support technician, technical writer and finally landed on the post of community manager. I often get the question "What does that mean; what do you actually do?" and I usually answer that I am a modem. The reason I like this analogy is probably that I did modem support in the early 90's. I might as well say that I am a translator or interpreter. As I see it, I have two main tasks: 1. To translate all the feedback about Projectplace from users, staff and other channels into something that is useful in our product development/organisation. To make sure that the voice of the people who are actually out there...

Release 11th October 2011 - Issues and resources

Focus on Quality and Preparing the Future - Release 23rd August

In the last development sprint leading up to tonight's release we have had three main focus areas: - Preparing for the new collaborative planning - Taking the Document Manager out of beta - And improving the quality of the system by heavy bug squashing   Document Manager has grown up! We have decided that the Document Manager is stable and great and should be part of our core add-on offering. It needed a few little tweaks for us to be able to let it fly without the beta tag but now we've fixed it and translated the interface to all our supported languages: Danish, Dutch, English, French, German, Norwegian and Swedish. This means that we consider Document Manager ready. Some of the things that we fixed include: -Interface in all supported languages -Support for longer file names -The icon in the dock will bounce only a few times when there's an event and then stop (http://ideas.projectplace.com/feedbacks/76577-project-place-plugin-document-manager/)   Bug Squashing We have fixed...