Hi all iPhone users,
We have just released a new iPhone/iPad app on the appstore. You can find it by searching for Projectplace Documents. At the moment it focuses on access to your projectplace documents and seeing what happens with them. You can for example tag documents for offline viewing. When introducing the new app we decided to withdraw the old app from the appstore. If you already have the old app installed it will keep working the same way as before. Our mobile development team are now focusing on getting the most popular features of the old app into the new one. Which is your favourite feature of the old iPhone app? Head over to Projectplace Ideas and browse through the improvement ideas and feature requests for the mobile app and vote and comment on the ideas there. Or why not...
Projectplace started in 1998 which makes us one of the first Softwares as a Service. In the late 90's, when dial-up was still the prevailing method of connecting to the Internet, it was a cutting edge feature to be able to access your project from any computer (with an Internet connection). More than a decade later, that is no longer the case.
Wifi, 3g, 4g, laptops, and above all smartphones mean that these days we are connected to the Internet practically all the time and the way we work has changed with it. We expect to be able to answer our email and keep up to date whether we are at home, in the office or on the move. This means that it did not come as a complete surprise to us that one of the most requested developments on Projectplace Ideas - our forum for customer feedback - is to...
Every year we send out a user satisfaction survey to the people who are actively using Projectplace asking for your feedback about a number of things. It's very exciting times for us to read your feedback; I think we are all feedback junkies; I know for certain that I am.
So what do the results tell us? Well I have to tell you that it was a pleasure going through the results. We had 5748 answers to the survey which meant that we will donate 11496 euro to the Hunger Project - helping people help themselves. And most of you are happy users. Here are some happy numbers:
80% of you are satisfied with the Projectplace service
80% of you think that you are more efficient because you use Projectplace
80% of you think that you have better collaboration in your team because of Projectplace
This is very exciting reading for us and we are proud...
-This is the first part of a blog series about the background to the new collaborative planning tools that we will be rolling out over the next year. I hope to keep you continuously informed about what's going on in the project
For a long time we have felt, believed and preached that communication, collaboration and a shared view of where we are heading are key factors in project success. So how do we best support your need to communicate what the overall goal of your project is is and what you need to do to achieve it? You can call it a roadmap, a timeline, a master plan, or just the way forward. For simplicity I'm going to call it the master plan because this is the term we use for this particular concept.
We believe that one aspect of planning in the real world is that we will always need...
For those of you who are new, I am community manager at Projectplace. Hi:) I come from a diverse background but my main interest throughout my career has been customer communication. I have worked in this field as a trainer, support technician, technical writer and finally landed on the post of community manager. I often get the question "What does that mean; what do you actually do?" and I usually answer that I am a modem. The reason I like this analogy is probably that I did modem support in the early 90's. I might as well say that I am a translator or interpreter. As I see it, I have two main tasks:
1. To translate all the feedback about Projectplace from users, staff and other channels into something that is useful in our product development/organisation. To make sure that the voice of the people who are actually out there...
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